Find answers to common questions about our services
Be it for direct debit or jompay, Hong Leong Bank’s service turnaround time is published openly for you to plan ahead.
Your one-stop for all queries on Goods and Services Tax, from bills and payments to features and benefits of paying via Hong Leong Bank.
For greater banking convenient, register for Hong Leong Connect, the perfect online and mobile banking tool.
Understand, be aware of and stay protected from fraud, phishing, malware and ATM skimmers.
Want to know about our takaful plan for your family?
Transfer funds effortlessly. No hassle, no queues, no excuses.
Offer your feedback or submit a complaint to help us improve our services.
We are encouraging customers to opt for e-Statement which is faster, more secure, more convenient and more manageable.
What you need to know about Hong Leong’s ATM services, including security tips.
Receive post-transaction alerts, updates and latest promotions directly to your Connect App Inbox instead of SMS.
Stay updated by tracking your application with just 3 simple steps.
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