Hong Leong Bank - General FAQ

General FAQ




Common Reporting Standard (CRS)

 

 

FIND OUT MORE

Service Turnaround Time

Find Hong Leong Bank’s JomPAY service and Cheque Crediting turnaround time here.

 

FIND OUT MORE

Foreign Exchange Policy Notices

A reminder to our customers.

 

FIND OUT MORE

Registering for Connect

For greater banking convenient, register for Hong Leong Connect, the perfect online and mobile banking tool.

 

FIND OUT MORE

Security

Understand, be aware of and stay protected from fraud, phishing, malware and ATM skimmers.

 

FIND OUT MORE

Banca Service Guide

Want to know about our takaful plan for your family?  

 

 

FIND OUT MORE

Hong Leong Connect Bill Payment

Want to know about our takaful plan for your family?  

 

FIND OUT MORE

Fund Transfer

Transfer funds effortlessly. No hassle, no queues, no excuses.

 

FIND OUT MORE

Feedback & Complaints

Offer your feedback or submit a complaint to help us improve our services.

 

FIND OUT MORE

E-Statement

We are encouraging customers to opt for e-Statement which is faster, more secure, more convenient and more manageable.

 

FIND OUT MORE

Self Service Terminals

What you need to know about Hong Leong’s ATM services, including security tips.

 

FIND OUT MORE

Mobile Alerts

Receive post-transaction alerts, updates and latest promotions directly to your Connect App Inbox instead of SMS.

 

FIND OUT MORE

Track My Application

Stay updated by tracking your application with just 3 simple steps.

 

FIND OUT MORE

Changes to Terms & Conditions of our Products & Services

 

 

FIND OUT MORE

For enquiries connect with us online or drop by your nearest Hong Leong Bank Branch.