General FAQ
Service Turnaround Time
Find Hong Leong Bank’s JomPAY service and Cheque Crediting turnaround time here.
Goods and Services Tax (GST)
Your one-stop for all queries on Goods and Services Tax, from bills and payments to features and benefits of paying via Hong Leong Bank.
Registering for Connect
For greater banking convenient, register for Hong Leong Connect, the perfect online and mobile banking tool.
Security
Understand, be aware of and stay protected from fraud, phishing, malware and ATM skimmers.
Feedback & Complaints
Offer your feedback or submit a complaint to help us improve our services.
E-Statement
We are encouraging customers to opt for e-Statement which is faster, more secure, more convenient and more manageable.
Self Service Terminals
What you need to know about Hong Leong’s ATM services, including security tips.
Mobile Alerts
Receive post-transaction alerts, updates and latest promotions directly to your Connect App Inbox instead of SMS.
Track My Application
Stay updated by tracking your application with just 3 simple steps.
