Features and Benefits
i. Contactless Functionality
Your default contactless transaction limit is RM250. Make contactless transactions for purchases below RM250 without having to enter a PIN.
The contactless cumulative limit resets on a daily basis. For additional security, every time you perform a total of RM800 contactless transactions cumulatively, you will be asked to perform a contact transaction and key in your PIN to reset your contactless cumulative limit.
Once you have entered your PIN, your cumulative contactless limit will be reset to zero. You will also receive Notifications via HLB Connect App or SMS notification upon every successful contactless transaction amounting to or exceeding RM200.
You may reset your contactless transaction limit and your cumulative contactless limit from RM0-RM800 by visiting any HLB/HLISB branch.
ii. Enable Debit Card-i for Overseas Transactions, Auto Debit and Internet Purchases
Effective 30 December 2015, all Overseas Transactions, Auto Debit and Internet Purchase (non-3D secure transactions) using Hong Leong Debit Card-i have been blocked as a security measure in line with Bank Negara Malaysia's regulation. Debit Cardholders are required to activate these services before they can perform the above transactions.
iii. Transaction Limit Notifications via HLB Connect App or SMS Alert
Cardholders who would like to change their transaction limit Notifications via HLB Connect App or SMS alert are required to write in for request to change the pre-determined amount/limit or totally opt out of this transaction limit Notifications via HLB Connect App or SMS alert service.
Cardholder can obtain the Debit Card/Debit Card-i transaction Alert Service Maintenance Form (“Form”) from the nearest HLISB/HLB branches or at www.hlisb.com.my in order to change his/her transaction limit Notifications via HLB Connect App or SMS alert/opt out the transaction limit Notifications via HLB Connect App or SMS alert service.
Click here to download the form
Click here for the list of fees and charges, or visit any of our branches for further information.
The Debit Card-i never leaves your hand
The most simple security measure for a contactless Debit Card-i is the fact that it never leaves your hand. Because you’re in control of the payment, there’s no chance that someone will double swipe or make a copy of your Debit Card-i when you’re not looking.
Secure chip to prevent counterfeit
Contactless Debit Card-i are as secure as any other chip-enabled Debit Card-i and carry the same multiple layers of security to prevent counterfeit. Each contactless transaction includes a unique code generated by the chip in the Debit Card-i that changes with each purchase, thereby preventing fraudsters from replaying information read from the chip to make payments.
Customer verification for higher value purchases
You do not need to sign or enter a PIN for contactless transactions up to RM250 in Malaysia. If the transaction is more than RM250, you can still tap the Debit Card-i but will be required to enter your PIN or be asked to sign the receipt.
No Cardholder Liability for Contactless Purchases
In the unlikely event of fraud, you will not be held responsible for fraudulent charges or unauthorised purchases made using the contactless feature on your chip Debit Card-i. You must notify us immediately or as soon as reasonably possible of any unauthorised Debit Card use or any suspicious activities. However, you may be held responsible for unauthorised purchases if you were negligent with protecting your Debit Card-i or your PIN.
IMPORTANT NOTICE
Enable Debit Card-i for Overseas Transactions, Auto Debit and Internet Purchases
Dear Debit Cardholders,
Effective 30 December 2015, all Overseas ATM Withdrawal and Overseas Purchases, Mail Order/ Telephone Order, Auto Debit and Internet Purchase (non-3D secure transactions) using Hong Leong Debit Card-i have been blocked as a security measure in line with Bank Negara Malaysia’s regulation.
Debit Cardholders are required to activate these services before they can perform the above transactions.
You can enable these transactions conveniently via the following channels:-
1. Hong Leong Connect Internet Banking
- Log on to www.hongleongconnect.my
- Under “Other Services” menu and go to “Card Settings” and select “Overseas Withdrawal & Debit Card Settings”
- Click on the toggle button of the relevant services to opt in
- An AppAuthorise notification or TAC will be sent to your mobile phone
- Tap “Authorise” on the AppAuthorise screen or enter the TAC, click “Confirm” and you’re done!
2. Hong Leong Connect Mobile App
- Log on to Hong Leong Connect Mobile App
- Click on the CURRENT/SAVINGS ACCOUNT, click on the “SERVICES” tab and click on “Debit Card Settings”
- Click on the toggle button of the relevant services to opt in
- An AppAuthorise notification or TAC will be sent to your mobile phone
- Tap “Authorise” on the AppAuthorise screen or enter the TAC, click “Confirm” and you’re done!
3. HLISB/HLB ATM
- Insert your Debit Card-i
- Press “Debit Card Service Activation / Deactivation”
- Select the relevant services
- Select “Activate” (opt-in) and you’re done!
4. Contact Hong Leong Call Centre at 03-7626 8899
5. Go to any of our Branches during banking hours
This move is IMPORTANT to prevent fraud and further protect Cardholders from becoming victims of fraudsters.