Customer Service Charter

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Customer Service Charter

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We are pleased to share with you our refreshed Customer Service Charter, where we outline our strong commitment towards delivering a consistent high standard of customer service. The revamped charter has been designed to be more customer centric, where it emphasizes on the core values of:

 

  1. Know Our Customer
  2. Timely and Efficient Service
  3. Fair, Transparent and Personable Service
  4. Banking Made Accessible

 

With this update, we hope you will enjoy a pleasant banking experience with us. Please click here to view the refreshed Customer Service Charter.

Media Contact

Group Corporate Affairs & Public Relations

Hong Leong Bank Berhad
DID: 03-2081 8888 ext 61916
Email: capr@hongleong.com.my

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