We are pleased to share with you our refreshed Customer Service Charter, where we outline our strong commitment towards delivering a consistent high standard of customer service. The revamped charter has been designed to be more customer centric, where it emphasizes on the core values of:
- Know Our Customer
- Timely and Efficient Service
- Fair, Transparent and Personable Service
- Banking Made Accessible
With this update, we hope you will enjoy a pleasant banking experience with us. Please click here to view the refreshed Customer Service Charter.